An AI receptionist answers every call in your business name, day and night, and books the appointment. Picture it: you're on a roof, with a patient or in a meeting, and the phone rings out. That caller doesn't leave a voicemail. They call the next name on Google. Ours also passes anything urgent to whoever's on call.
It's a voice that answers your business phone and talks with callers the way a good receptionist would. It isn't a "press 1 for sales" menu. Callers just say what they need.
We set it up with your business: your services, your hours, the towns or neighbourhoods you cover, the questions people always ask, and when you want a call passed to a person. From then on it picks up on the first ring, every time, including the call at 9:40 on a Sunday night and the three calls that come in while you're already on the line.
Answers in your business name, on the first ring.
Asks what's going on. No heat. A broken tooth. Guards needed for a site by Monday. A question about a will.
Answers the easy questions from what you've told it: hours, areas, what you do and don't do.
Books the appointment straight into your calendar, or takes the details for a quote.
Passes urgent calls straight to whoever's on call, by text, with the caller's name, number and the problem.
Sends you a short summary of every call, so you know who called and why without listening to a recording.
Everything lands in one place for every call, text and form, so you, or whoever runs your office, start the morning with the night's calls already sorted.
All three answer the phone. They're good at different things.
A real person who knows your customers by name. The right fit for a busy office with complicated calls.
But it's a wage plus benefits, it covers office hours only, and one person can take one call at a time.
People reading a script, usually taking a message for you to return. Fine for overflow.
But most charge by the minute or by the call, and a message isn't a booking.
Answers any hour, takes several calls at once, and books the appointment rather than just taking a message, for a flat monthly cost.
It isn't the right choice for an upset customer or a tricky quote, so it passes those calls to you.
Plenty of businesses use two of these: a person during the day, and the AI after hours and whenever the line is busy.
from your services, your hours and the questions your customers really ask.
what counts as urgent, who gets the text, and when to just book for the morning.
connected so it books real openings.
every call, only the calls you miss, or only after hours. You choose, and you keep your business number.
before it answers a real customer.
so we can fix anything it answered badly and add what callers keep asking about.
When a call slips through anyway, missed call text back sends the caller a text right away.
AW Mechanical Systems, a heating and cooling company in Brampton, was sending busy-hour calls to voicemail. After we added AI answering for after-hours and busy-hour calls, it went from answering about 65% of its calls to 96%.
Read the AW Mechanical storyResults depend on your market, your budget and how fast you answer the phone.
The receptionist is one part of never miss a call you paid for. Marketing that makes the phone ring is wasted if nobody picks up, so we treat answering as part of the job, not an extra.
The receptionist answers wherever your phone rings. We work with businesses across Canada and the US, from our office at 863 College St, Toronto: marketing agency Toronto, digital marketing agency Mississauga, and all the cities we serve.
Something else on your mind? Call (647) 254-0850 and ask.
Ours is part of our Full Schedule plan at $3,000 a month, together with your Google and Facebook ads, follow-up by text and email, and a monthly report in booked jobs. See what each plan includes.
It sounds natural, but it doesn't pretend to be a person, and anyone who asks for a human gets passed to you or gets a callback.
You decide what counts as urgent. When a call matches, the receptionist takes the caller's details and texts them straight to whoever's on call, so someone can call back right away instead of the next morning.
Yes. It books into the openings you give it and sends the caller a confirmation. If you'd rather approve every booking, it can take the details and leave the booking to you.
It doesn't have to. Most businesses use it for the calls their people can't get to: after hours, at lunch, and when two calls come in at once.
Yes. Your number stays the same and stays yours. Calls are sent to the receptionist when you want it to answer.
Thirty minutes, no pitch. Tell us how calls come in today and where they slip through, and we'll show you how the receptionist would handle them.
